Privacy Policy
Our Commitment to Data Protection
PM Excellence Academy is deeply committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or enroll in our project management certification programs.
Last updated: July 28th, 2025
Data Collection Information
Personal Data We Collect
Identity Information
Name, title, professional background
Contact Information
Email address, phone number
Educational Data
Course enrollment, certification progress
Usage Analytics
Website interaction, learning patterns
How Data is Collected
Contact Forms and Enrollment
Information you provide when inquiring about our programs or enrolling in courses
Website Cookies and Analytics
Automated collection through cookies, web beacons, and analytics tools to improve user experience
Communication Records
Records of correspondence, support requests, and educational interactions
Legal Basis for Data Processing
We process your personal data under the following legal grounds:
- Legitimate Interest: To provide project management education services and improve user experience
- Consent: When you provide explicit consent for marketing communications or non-essential cookies
- Contract Performance: To fulfill course enrollment and certification obligations
Data Retention Periods
Contact inquiries: 2 years from last contact
Course enrollment data: 7 years for certification records
Website analytics: 26 months maximum
Marketing communications: Until withdrawal of consent
Data Usage Explanation
How We Use Your Personal Data
Educational Services
- • Course enrollment and management
- • Certification tracking and issuance
- • Learning progress monitoring
- • Student support and guidance
Communication
- • Response to inquiries and support
- • Course updates and announcements
- • Educational content delivery
- • Administrative notifications
Data Sharing with Third Parties
Educational Partners
We may share certification data with Project Management Institute (PMI) and other accrediting bodies for credential verification purposes.
Service Providers
Trusted third-party providers who assist with website hosting, email communications, and analytics under strict data protection agreements.
Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or the rights of others.
Marketing Communications
We use your contact information to send relevant project management course updates, industry insights, and certification opportunities. You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.
Analytics and Website Improvement
We analyze website usage patterns to improve our educational platform, understand student needs, and enhance the learning experience. This helps us develop better course content and delivery methods for project management education.
Data Protection Measures
Security Measures in Place
Encryption Protection
All data transmission uses SSL/TLS encryption protocols
Secure Storage
Data stored in encrypted databases with restricted access
Access Controls
Role-based access with multi-factor authentication
Monitoring Systems
24/7 security monitoring and incident response
Data Breach Procedures
In the unlikely event of a data breach, we have established procedures to:
- Contain and assess the breach within 24 hours
- Notify affected individuals within 72 hours when required
- Report to relevant authorities as mandated by applicable laws
- Implement additional security measures to prevent future incidents
User Rights and Data Management
Your Data Protection Rights
Right to Access
Request a copy of all personal data we hold about you, including how it's being used
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Data Portability
Receive your personal data in a machine-readable format for transfer to another service
Right to Object
Object to processing of your personal data for marketing or other purposes
Right to Restrict Processing
Limit how we use your personal data under specific circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact us through our website's contact form. We will respond to your request within 30 days and may require verification of your identity to protect your personal information.
Note: Some rights may not apply in all circumstances, particularly where we need to retain data for legal compliance or legitimate educational purposes such as maintaining certification records.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection regulations.
International Data Transfers
Your personal data may be transferred to and processed in countries outside Sri Lanka for the purposes described in this policy. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by relevant data protection authorities
- Transfers to countries with adequacy decisions for data protection
- Certification schemes and codes of conduct where applicable
Children's Privacy
Our services are designed for adults pursuing professional project management education. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the latest revision.
We recommend reviewing this policy periodically to stay informed about how we protect your personal information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information
If you have questions about this Privacy Policy, need to exercise your data rights, or have concerns about how your personal information is handled, please contact us through our website's contact form.
We are committed to addressing your privacy concerns promptly and transparently. Our typical response time for privacy-related inquiries is 48-72 hours.
Data Protection Officer: For complex privacy matters or formal complaints, our designated privacy team will handle your inquiry with the attention it deserves.